Case Studies

2020-booz-allen-hamilton-case-study-agilquest-2017-final

Workplace Success Case Studies

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"There are many studies out there that show a lot of corporate America is disengaged in their jobs, and we don't see that," said Scherer. "In fact, we're seeing the opposite, where people are excited to come to work. And we've taken advantage [of ] how space affects people's moods and feelings and engagement at work. And so [the reinvestment of cost savings in a more efficient workspace] is going to increase our retention, and our engagement, which then can allow us to continue to reinvest because we've got a talented and engaged workforce." And it's not just Booz Allen's people who reap the benefits — their clients see positive effects, too. "Having a hoteling system has allowed us to be in multiple locations around, in this case, the Washington metro area," said Scherer. "That allows us to be much more responsive and flexible to being close to our clients, because they're spread out all over the place as well." Scherer added that everything they do is to make their teams and their staff more effective, which ultimately leads to better products and solutions for clients. "Space and technology, together with a direct focus on teams and staff, really can be a set of levers to set the conditions for innovation and allow serendipitous connections to happen," he said. W W W. W O R K D E S I G N . C O M 1 7 Kurt Scherer Dirctor Booz Allen's Innovation Center "There are many studies out there that show a lot of corporate America is disengaged in their jobs, and we don't see that. In fact, we're seeing the opposite, where people are excited to come to work."

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