Over the past 10 years, Booz Allen Hamilton — a leading strategy and technology
consulting firm headquartered in McLean, Va. — has moved to a flexible work
program and hoteling solution in their greater Washington-area offices, supported in
large part by AgilQuest's OnBoard technology. In this case study, we'll explore the
strategic decisions they've made around hoteling, mobility, and choice; what lessons
they've learned since implementing the changes; and the positive effects that the
program has made on the company's culture.
Since implementing their flexible work program—which has taken a variety of
different forms since its first deployment in 2008—Booz Allen has:
• Improved work-life balance and increased "personal ROI" for employees in terms
of more flexibility and cost savings related to commuting
• Attracted and retained talent based on the desirability of the flexible work
program
• Reinvested savings created by a smaller real estate footprint in a more efficient
"network of space", which includes the cutting-edge Innovation Center that the firm
opened in mid-2016
• Increased productivity by giving employees more choice in where, how, and when
they work
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Executive Summary
