Case Studies

2020-booz-allen-hamilton-case-study-agilquest-2017-final

Workplace Success Case Studies

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The nature of consulting doesn't square with the idea of a fixed workplace. Booz Allen's consultants, for example, may work 100 percent of the time on a client site for the duration of a project, rarely checking in at the firm's own offices. Other times, a client might allow for teleworking, which means the consultant will split his or her time between working from home, the client site, and a Booz Allen space. For a consulting firm, a traditional work environment — where each employee has his or her own space, regardless of how often they use it — just doesn't make sense financially, environmentally, or culturally. "We realized that the buildings were being underutilized," said Brinda Sen Gupta, lead associate in the firm's Strategic Innovation Group. "Employees weren't using that space because they were going in to client sites. So, we wanted to create efficiencies by lowering the square footage per person in the space by doing the hoteling system." W W W. W O R K D E S I G N . C O M 0 7 The strategy behind Booz Allen's flexible approach to work

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