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2020-GSA-Workplace-Transformation-1800F-Case-Study-AgilQuest

Workplace Success Case Studies

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What the Future Holds for the Government Workplace and Beyond Two years in to phase one's completion, GSA has succeeded at reducing unnecessary costs and has geared its workplace up to attract a new generation of workers. But the ultimate proof of the initiative's success will come when they can see that it has had a positive effect not only on their own their agency, but also on agencies across the government. "My focus as chief workplace officer for GSA is really working with other agencies and getting them to where they need to be, to get their spaces aligned with their mission and their culture and their technology," said Hardy. He added that, when advising other agencies, he emphasizes the process of GSA's transformation — not necessarily the look or their culture-specific policies. "This is a result of a process that GSA went through to determine what was the right space needs and what was the right ratio of space types and the right amount of choice for a GSA employee to carry out GSA's mission," he said. "It's not something that we're looking to commoditize and cookie cutter across government, because every agency is different." W W W. W O R K D E S I G N . C O M 1 9

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