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2020-GSA-Workplace-Transformation-1800F-Case-Study-AgilQuest

Workplace Success Case Studies

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The positive outcomes of engaging in the process are hard to ignore: all said, GSA has reduced six leases into their one headquarters, which saves them $24 million annually, alone. "And then by consolidating those locations into one, we started saving on the shared services — whether it's security costs, delivery costs, the multiple supply areas of each building — that saved another $7-8 million," said Hardy. "So you're looking at between $31-32 million annual cost avoidance by that single location." Taxpayer ears should perk up at those stats, but organizations outside of the government ought to be taking notes, too. "The things that GSA learned and exposed and has improved on doesn't just apply to the government," said Houlihan. "These are the same problems that we see in industries all around the world." "The building is right for GSA," concluded Hardy. "But the process is right for everybody." 2 0

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