09
A Step-By-Step Guide to Modern Workplace Solutions
The workplace management system includes tools
to create a customized yet consistent experience.
To capitalize on those capabilities, you need to
set some standards and incorporate them in your
hoteling system configuration. That includes using
the same terminology for the various aspects of
the system and the resources it manages. You also
need standards or rules for employees who use the
available resources.
When employees arrive at any of your facilities,
their interaction with the hoteling system should
be nearly identical. Don't frustrate them by forcing
them to figure out hoteling system differences at
each location. The process of checking in, finding
their space, and getting the resources they need
should be the same no matter where they travel.
You also need consistency of support resources.
Recognize that what works in Miami may not
work in Manhattan. The physical layout of your
spaces and resources will likely differ somewhat
from location to location. Balance the need for a
consistent, standards-based experience with the
flexibility to accommodate local culture norms.
2. Develop hoteling standards
3. Create a consistent experience
